Warranty on working software: Not good, money back.

Got a licence that doesn't work, but you do follow the correct instructions? We don't like to see that! We are on hand during office hours to help you quickly and to the best of our ability. We will first check whether your computer meets the minimum system requirements. Your computer, but also your laptop, tablet or mobile, will have to meet certain requirements to get the software working properly. On the product page you can always find the minimum requirements for your device.

If all that is correct and the software still does not work, we will give you a new product key to try again.Does it still not work with the new product key? Then we will simply refund your money. But refunding money is not really our solution. We would rather see you enjoy your purchase and we will do our utmost to ensure that.

However, you should know the following: think of our webshop as a DIY store. We are there for handymen who know what they are doing and also know how to make it. Our staff are not there to go and install the software or tell you step by step how it should be done. There are construction companies and handymen for that. Would you like help from our professionals? Then subscribe to our up-to-date service and we will help you install, renew, and keep your software and your licences up-to-date not only this year, but also all the following years.

Services: Subscribe to our up-to-date service!

Your security is only as strong as its weakest link. Precisely because we have over 10 years of experience with antivirus software, Software Outlet is the obvious specialist to help you with your IT security. Having delivered over 300,000 antivirus licences, you can imagine that we not only have knowledge of software, but above all know exactly how to turn your laptop into an unhackable solution. We advise you on the right software, we ensure the perfect set-up of that software so that the package works optimally in your situation and, finally, we advise you on your working method. Because unfortunately it turns out all too often: even humans are sometimes a weak link when it comes to security.

We will be happy to help you install and activate the software if you subscribe to our up-to-date service: a subscription for when you really want to get it right. This subscription is for consumers, but absolutely also for SME and ZZP customers. Read all about it and subscribe directly to our special page.

Would you rather do it yourself? Don't feel obliged to use our services. Enjoy our competitive prices and above all, stay with us to purchase your renewal every year!