We don't sit on it, but very occasionally we get complaints.
And that sucks. We want nothing more than for you to be happy with your purchase. If something bothers you, if you are dissatisfied, if we should have done things differently, please let us know. We are just ordinary people, like everyone else. That means that things sometimes go wrong. We never do it on purpose, but we do want to solve it together with you. We take complaints very seriously and you will receive a reply from us no later than the next working day.
So; would you like to let us know why you are dissatisfied; send an email to: [email protected]
Complaints that have not been FIRST contacted by our customer service will not be processed. You can never submit a complaint until you have spoken to one of our colleagues. So do you have a question or run into something? Then it is not a complaint, but simply contact us via our Customer Service page.
Not because we have to, but a compliment does us good.
Fishing for compliments, that's not neat. But we do our utmost to make cheapestantivirus.com one of the best webshops. And then we can say ourselves that we're really good (we are), but of course you can't say that about yourself. So: did we make you completely happy with your purchase, would you like to come back again, do you have anything positive to say: come on!
Especially for you, we have come up with this e-mail address: [email protected]